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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jay Chappell

August 16, 2023

5  out of  5 rating by Jay Chappell
"Top notch service, hands down! Franco handled a tricky situation with my homeowners service and then went above and beyond to help me get switched away from my existing agent who was not handling my auto policy very well. I am so thankful for his diligence and his persistence in making sure I was very well taken care of!"

Jason Cyr

August 16, 2023

5  out of  5 rating by Jason Cyr
"Excellent customer service by Selena at this State Farm office. My wife and I are new to Texas and Selena was able to assist us with finding the best car insurance rates and setting everything up for us immediately. She made the process a breeze! Thanks again, Selena!"

Sanil Panjri

August 4, 2023

5  out of  5 rating by Sanil Panjri
"I have been with this State Farm Agent for more than 4 years now. The reason behind this long relationship is prompt response and low insurance quotes."

Delana Telfer

August 4, 2023

5  out of  5 rating by Delana Telfer
"I’ve been with Franks office since 2017. He and his staff are friendly, caring and kind. When I had to file a claim, Frank checked on me to make sure I was ok and the damages in my apartment was taken care of 2 days after the air fryer caught fire. When I need help with my bill, his office is a phone call or text message away. I referred my Mom to him because she was moving and needed a company that provides insurance and an agent that is reliable. Frank is just that. Thank you being there for me and thank you for being so awesome to my Mom. 🤗"

H Du

June 28, 2023

5  out of  5 rating by H Du
"Esmeralda provided excellent service. She was friendly and professional. I’ve been a customer for 5 years, and I believe I’ll continue buying their insurance."

Jesse Guevara

June 27, 2023

5  out of  5 rating by Jesse Guevara
"Esmeralda has been great in helping me with my questions that I always have on my insurance"

alan jesus

June 26, 2023

5  out of  5 rating by alan jesus
"great costumer service by Esmeralda , over the phone and on person , any questions that i have , she answered with honest and she’s very kind"

Veronica Garcia

April 19, 2023

2  out of  5 rating by Veronica Garcia
"Just not helpful at all even with signatures, and all in hand they wouldn’t help out until my dad walked into the office himself."

Heaven Nunez

February 16, 2023

5  out of  5 rating by Heaven Nunez
"I had been looking around for a while for auto insurance at a reasonable price. Esmeralda helped me find such a great deal and she was so patient with me as well! Thank you Esmeralda, you’re awesome! Definitely recommend this agency! 10/10!"

Gabriel Fonseca

February 7, 2023

5  out of  5 rating by Gabriel Fonseca
"Esmeralda was great. Had all my documents ready. Explained all. Quick quotes. I was able to complete coming on board in minutes ! Gracias !"

Jonathan OQuinn

January 13, 2023

5  out of  5 rating by Jonathan OQuinn
"Working with Franco and his team was a breeze! They made the process painless and we able to help me get the rate for my insurance ! I would recommend them to anyone looking for coverages. Thank you guys for getting me taken care of."

Oliver Gutierrez

January 9, 2023

5  out of  5 rating by Oliver Gutierrez
"Great pricing."

Annais Favela

December 7, 2022

5  out of  5 rating by Annais Favela
"Esmeralda was amazing and super helpful gave me different quotes for a variety of cars. Would definitely recommend making her your go to person!"

Akinola Otitoaleke

November 23, 2022

5  out of  5 rating by Akinola Otitoaleke
"These guys are awesome and one of the kindest insurance agents I ever worked with. They're so personable and responsive.. And they worked with me to give me the best rates and discounts. I feel like they care about their customers. You should check them out and tell them what you want."

Gustavo Castaneda

October 17, 2022

5  out of  5 rating by Gustavo Castaneda
"(Translated by Google) A cool staff, I can give you 5 great stars, great like those of super Mario bross, accessible and very good insurance 1000% recommended .. excellent treatment !! For all the public (Original) Una chulada de personal, 5 grandes estrellas les puedo dar,grandes como las de súper Mario bross, accesible y muy buena aseguranza 1000% recomendable..👍👍 excelente trató !! Para todo el público"

Brenden Martinez

September 21, 2022

5  out of  5 rating by Brenden Martinez
"Selena Mendez was awesome in helping me trying to get my bike insured! She gave me the best deal around town, worked with me for however long I needed and answered every single question I had. Was very satisfied and pleased I have 2 vehicles that she insured for me and am a very happy customer"

Elizabeth Valerio

June 27, 2022

5  out of  5 rating by Elizabeth Valerio
"Selena is awesome Thank you so much for all your help 😊 alway very polite and helpful"

Christina Paredes

June 25, 2022

5  out of  5 rating by Christina Paredes
"Selena was so kind and very helpful. Even when I didn’t respond for 9 months when I emailed her she did her best to take care of me! Not to mention the amazing price she got me! 10/10 would definitely recommend! Thanks Selena you rock!"


June 20, 2022

5  out of  5 rating by TheBusterwolf02
"Selena was very helpful in finding me a bundle of renters and car insurance, hassle free. Very helpful and was very fortunate in working with her"

Enrique Salinas

June 3, 2022

5  out of  5 rating by Enrique Salinas
"Awesome team and they are always there when you need them. I’ve recently made numerous changes to my policy and Selena is always ready to help. Fast and great customer service. Keep up the great work!"

Zegroc Cleaning LLC

June 1, 2022

5  out of  5 rating by Zegroc Cleaning LLC
"(Translated by Google) Selena and Esmeralda helped me with my insurance for my business, they are always very friendly here and they answer quickly. (Original) Selena y Esmeralda me ayudaron con mis aseguranzas para mi negocio, aqui son siempre son muy amables y contestan rapido."

Tama Journey

May 17, 2022

5  out of  5 rating by Tama Journey
"Esmeralda was a rock star getting me set up with insurance and also helping friends of mine who are Afghan refugees who were paying exorbitant fees at another agency. We were able to lower their rate significantly. Esmeralda was super patient throughout the whole process of translation and got our 3 cars set up. I also really appreciated that she was willing to communicate via text with me; she always answered me promptly and fully answered my questions right away. That was super convenient and I haven't encountered that kind of service with any other agency. In the past as well, once Franco saved me when I was getting an inspection and couldn't find my insurance card; I called and they emailed me my card within a few minutes. I'm really thankful I found this insurance agent. I always feel like I am talking with a human being rather than a corporation."


March 25, 2022

5  out of  5 rating by Ale
"Very informative and accommodating I had a charge I didn’t recognize and Selena helped me figure it out and broke everything down for me. Any time I have any questions I call and everyone in the office is also very helpful. Have car and renters insurance for great prices!"

Kayti Decay

February 13, 2022

5  out of  5 rating by Kayti Decay
"Absolutely wonderful, great people who go above and beyond to help you, truly listen to what people want and need, and work hard to take fantastic care of clients."

Marco Gonzalez

February 2, 2022

5  out of  5 rating by Marco Gonzalez
"Great service from esmeralda"