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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Vinella

Nick Vinella

August 2, 2024

5  out of  5
rating by Nick Vinella
"Always answer when I call and extremely helpful and efficient. Could not recommend Franco and Brianna more!"
We responded:
"Nick- Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years."
Profile photo of Evelyn Afenkhena

Evelyn Afenkhena

July 24, 2024

5  out of  5
rating by Evelyn Afenkhena
"I had the pleasure of working with Brianna at State Farm over the phone. She helped me continue my renter's insurance, and she made the whole process so easy. Brianna was incredibly friendly and thorough, explaining everything in a way that was easy to understand. Her kindhearted nature made our conversations enjoyable, and she patiently answered all my questions, making sure I was comfortable with everything. Brianna's professionalism and dedication were evident throughout, making the entire experience seamless. She's genuinely one of the best service providers I've ever encountered. I am very grateful for the help I received. Thank you so much again, Brianna!"
We responded:
"Hello Evelyn- Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years. Auto insurance in the future will also help reduce the rate on your renters insurance. "
Profile photo of Adrian Contreras

Adrian Contreras

July 8, 2024

5  out of  5
rating by Adrian Contreras
"Muy buena atencion"
We responded:
"Adrian - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years."
Profile photo of Miriam Lopez

Miriam Lopez

June 28, 2024

5  out of  5
rating by Miriam Lopez
"I love Franco and his team. They always answer when we call and take great care of us. We’ve been with them for years. 10/10 recommend them."
We responded:
"Thank you Miriam! We really appreciate you and your family. We will always do right by you guys!! "
Profile photo of the vinsons and the goodsons G and V

the vinsons and the goodsons G and V

June 27, 2024

5  out of  5
rating by the vinsons and the goodsons G and V
"Franco Castaneda State Farm insurance agency is wonderful to work with. They are very professional, knowledgeable and very polite to work with. I recommend them to anyone for there service. Thank you so much for the services that you have rendered."
We responded:
"Home Insurance and low cost auto insurance is our specialty. Thank you for your time!"
Profile photo of Maninder Pal Singh

Maninder Pal Singh

June 27, 2024

5  out of  5
rating by Maninder Pal Singh
"He is really professional and transparent. He managed to offer me a better insurance price from what was on official Statefarm website."
We responded:
"We really appreciate your business and your kind words. "
Profile photo of C Rae

C Rae

March 19, 2024

5  out of  5
rating by C Rae
"Brianna was great! She made the process quick and easy for me and answered every question I had to make me feel comfortable."
We responded:
"Thank you for your kind words. We also offer great Life Insurance to fit anyone's budget."
Profile photo of Michelle

Michelle

March 18, 2024

5  out of  5
rating by Michelle
"The whole team is amazing and go above and beyond to help. I could not ask for a better insurance provider. Thank you for everything!!!!!!!"
We responded:
"Michelle- Thank you for your kind words. We also offer great values for Life Insurance. "
Profile photo of Ana Ledezma

Ana Ledezma

March 14, 2024

5  out of  5
rating by Ana Ledezma
"Franco and his staff Were amazing they were so helpful i totally recommend yall getting insurance with state farm . Ask for franco his an amazing agent!! :)"
We responded:
"We value your trust in our office. We also offer low cost auto insurance. "
Profile photo of Tejaswi Abbu

Tejaswi Abbu

March 4, 2024

5  out of  5
rating by Tejaswi Abbu
"Brianna is very nice. She made us feel very comfortable during the whole process and helped us with any questions we had"
We responded:
"Low cost Auto insurance is what we do. Thank you for your kind words. We also have the most comprehensive home insurance policy in Texas. "
Profile photo of Petra Alaniz

Petra Alaniz

March 1, 2024

5  out of  5
rating by Petra Alaniz
"State farm insurance at this location have the best customer service, my experience with them is always the best, very friendly and helpful staff, Thanks to everyone, especially Esmeralda, Franco, it was a pleasure to get to finally meet you all in person."
We responded:
"We really enjoyed your visit to our office. Thank you! We have many life insurance products to help individuals and business owners. "
Profile photo of Anilec Fuguet

Anilec Fuguet

February 26, 2024

5  out of  5
rating by Anilec Fuguet
"Asombrosamente amables y profesionales… siempre atentos a tus necesidades y con la mejor disposición. Mis trámites siempre los llevo con Esmeralda y ella es súper buena con su trabajo… vengo de otras oficinas con State Farm y sin dudas la mejor es esta."
We responded:
"Muchas Gracias por sus palabras. Tambien ofrecemos seguro de vida, de casa y de negocio. "
Profile photo of Carmen Hernandez de la cruz

Carmen Hernandez de la cruz

February 16, 2024

5  out of  5
rating by Carmen Hernandez de la cruz
"Excelente precio y una atención 10"
We responded:
"We really value your opinion and appreciate you as our customer. Auto & Home low rates is what we try to accomplish."
Profile photo of Shivan Goyani

Shivan Goyani

February 16, 2024

5  out of  5
rating by Shivan Goyani
"I just got insurance for my Jeep from this office. Brianna J Ibarra fixed my quote based on my budget. She’s super helpful and professional! If you need insurance I would definitely recommend you to get in touch with her!!!"
We responded:
"We value your opinion, & work hard to make sure we are doing everything possible to keep your rates low. Auto Rates Low in Dallas "
Profile photo of Abigail Flores

Abigail Flores

November 2, 2023

5  out of  5
rating by Abigail Flores
"Esmeralda my agent was super helpful and so easy to talk to. She explained everything with fine detail and let me know my options. I would definitely recommend going to state farm and asking for esmeralda."
We responded:
"We are incredibly grateful! Thank you for taking the time to leave us a review. We also offer low-cost life insurance. "
Profile photo of Henok DC

Henok DC

November 1, 2023

5  out of  5
rating by Henok DC
"I have been with State Farm for over two years. Selena is amazing and super helpful. She’s making sure I get taken care of. Recommend 10/10."
We responded:
"Thank you so much for your review! We appreciate you being a customer. We also offer low-cost home insurance. "
Profile photo of nayeli perez

nayeli perez

October 30, 2023

5  out of  5
rating by nayeli perez
"Great customer service provided by Selena"
We responded:
"Thank you for helping to share the word about us. We also offer affordable life insurance. "
Profile photo of Michael García

Michael García

October 26, 2023

5  out of  5
rating by Michael García
"Real good customer service I recommend you all to go here real good people"
We responded:
"We appreciate your kind words and are so glad that you had a great experience with us. Keep in mind that we offer cost effective life and homeowner insurance. "
Profile photo of Cari G

Cari G

October 21, 2023

5  out of  5
rating by Cari G
"After waiting 45 minutes for my former insurance agency to answer the phone, I decided to check what agencies were here in my community. I am so happy I did! Despite me calling late on a Friday afternoon, Esmerelda was available immediately, so very pleasant and patient, and seemingly more than happy to talk me through all of the pros and cons of my coverage options and my opportunities to save money on my premiums. I have honestly never experienced this level of service from my insurance providers. I can't even express how highly I recommend this agency!"
We responded:
"Thank you! We value you as a customer. We also offer low cost life insurance for Dallas. "
Profile photo of Ernesto Villarreal

Ernesto Villarreal

October 16, 2023

5  out of  5
rating by Ernesto Villarreal
"Selena me ayudo conseguir seguro muy barato y tomo su tiempo en contestar mis preguntas. Recomiendo esta oficina."
We responded:
"We always go the extra effort when it comes to helping our customers. Appreciate you as a customer and hope to insure your home & life insurance in the near future. "
Profile photo of Evidia Pupo

Evidia Pupo

October 16, 2023

5  out of  5
rating by Evidia Pupo
"Muy conforme con los precios para seguro de auto. Selena es muy hamable y contesta todas mis preguntas."
We responded:
"Thank you for your kindness. We value your relationship! We also offer great home, low cost life insurance programs. Let us know if you want us to provide proposal's. "
Profile photo of Lacy Rivas

Lacy Rivas

October 10, 2023

5  out of  5
rating by Lacy Rivas
"Esmeralda has been so much help with everything. There was a lot of things I didn’t understand and she took the time to help me get a clear idea and give me the right insurance! Everyone in the office is very polite and professional definitely recommend!"
We responded:
"We appreciate your input and value you as a customer. We also have great Life Insurance Product. Call today for an appointment."
Profile photo of Olga Lucia Mares

Olga Lucia Mares

September 28, 2023

5  out of  5
rating by Olga Lucia Mares
"Great service, very professional staff"
We responded:
"We appreciate your kind words. We also have very low price life insurance and home insurance. "
Profile photo of Yolanda Caro

Yolanda Caro

September 25, 2023

5  out of  5
rating by Yolanda Caro
"Esmeralda has an excellent customer service"
We responded:
"AUTO rates are very good at my office. Also offer home & Life insurance. "
Profile photo of Magallie Cortez

Magallie Cortez

September 25, 2023

5  out of  5
rating by Magallie Cortez
"Esmeralda has been great to work with. Very knowledgeable and has great customer service. 10/10 recommend."
We responded:
"Great auto rates in Dallas. Thank you for your kindness. We also offer awesome life insurance. "