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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Gomez

Maria Gomez

March 28, 2025

5  out of  5
rating by Maria Gomez
"Esmerelda helped me with my auto insurance. She was fast and friendly. Good prices!"
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Greg Littleton

February 12, 2025

5  out of  5
rating by Greg Littleton
"Franco Castaneda Insurance Agency provides my State Farm coverage for both my condo and automobile. They have taken great care of my insurance needs and I would highly recommend them. They quickly respond to me when I’ve needed help or had a question."
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Mateo Gonzalez

January 31, 2025

5  out of  5
rating by Mateo Gonzalez
"Esmeralda was able to help me get a car insurance that made sense to me. Ended up paying considerably less than what I had with a different company."
We responded:
"Thank you Mateo- We appreciate your business and can also write home & life insurance policies in the near future. "
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shachelyn moradel

January 30, 2025

5  out of  5
rating by shachelyn moradel
"Esmeralda was very helpful and quick with the whole process. Plus I got an amazing monthly price."
We responded:
"Hello Schachelyn- we really appreciate your business and want you to know we are able to write Home, Renters, Life Insurance."
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Nicky Vasquez

January 23, 2025

5  out of  5
rating by Nicky Vasquez
"Amazing insurance company, they have help me when I was buying a car and was very responsive/fast. They also help me with other situations as well in a nice fast manner. I can not thank them enough with good prices and their customer service. The person I’ve talked to and help me through out every situation is Esmeralda. She had made me a customer for life!"
We responded:
"Thank you Nicky for you kind words. We want to be here to help you and anyone whom you can refer. We specialize in writing home, auto, & life insurance."
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Gloria Lira

January 17, 2025

5  out of  5
rating by Gloria Lira
"Esmeralda is always very professional and polite. Always helpful when I call with questions. I have being a customer for 20 years very happy with my agent"
We responded:
"Thank you! we strive every day to help our insureds protect their most valued assets. We can also offer affordable life insurance."
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Cindy Smith

January 16, 2025

5  out of  5
rating by Cindy Smith
"Franco's office has always answered all my questions and concerns. A great office of State Farm."
We responded:
"Thank you for your kind words. We strive to a level of excellence. We specialize in writing Life insurance policies."
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Esme P

January 16, 2025

5  out of  5
rating by Esme P
"Franco and Esmeralda are the best! They always help me with my insurance needs! From a happy customer for 20+ years!"
We responded:
"We appreciate your business and your kind words. "
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Myra Gonzalez

January 13, 2025

5  out of  5
rating by Myra Gonzalez
"Franco castanedo at State Farm is an absolute standout! They consistently go above and beyond to ensure I have the best coverage for my needs, always taking the time to explain complex details clearly. Their responsiveness to my questions and claims is top-notch, making them a true asset to the State Farm team. I highly recommend them to anyone."
We responded:
"Thank you Myra- We really appreciate your kind words. We are here to help our insureds in many ways sometimes beyond insurance."
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Nick Vinella

August 2, 2024

5  out of  5
rating by Nick Vinella
"Always answer when I call and extremely helpful and efficient. Could not recommend Franco and Brianna more!"
We responded:
"Nick- Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years."
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Evelyn Afenkhena

July 24, 2024

5  out of  5
rating by Evelyn Afenkhena
"I had the pleasure of working with Brianna at State Farm over the phone. She helped me continue my renter's insurance, and she made the whole process so easy. Brianna was incredibly friendly and thorough, explaining everything in a way that was easy to understand. Her kindhearted nature made our conversations enjoyable, and she patiently answered all my questions, making sure I was comfortable with everything. Brianna's professionalism and dedication were evident throughout, making the entire experience seamless. She's genuinely one of the best service providers I've ever encountered. I am very grateful for the help I received. Thank you so much again, Brianna!"
We responded:
"Hello Evelyn- Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years. Auto insurance in the future will also help reduce the rate on your renters insurance. "
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Adrian Contreras

July 8, 2024

5  out of  5
rating by Adrian Contreras
"Muy buena atencion"
We responded:
"Adrian - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience. We strive to provide excellent customer service. We also have tremendous life insurance policies that can be fully paid in 10 years."
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Miriam Lopez

June 28, 2024

5  out of  5
rating by Miriam Lopez
"I love Franco and his team. They always answer when we call and take great care of us. We’ve been with them for years. 10/10 recommend them."
We responded:
"Thank you Miriam! We really appreciate you and your family. We will always do right by you guys!! "
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Pipper Vinson

June 27, 2024

5  out of  5
rating by Pipper Vinson
"Franco Castaneda State Farm insurance agency is wonderful to work with. They are very professional, knowledgeable and very polite to work with. I recommend them to anyone for there service. Thank you so much for the services that you have rendered."
We responded:
"Home Insurance and low cost auto insurance is our specialty. Thank you for your time!"
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Maninder Pal Singh

June 27, 2024

5  out of  5
rating by Maninder Pal Singh
"He is really professional and transparent. He managed to offer me a better insurance price from what was on official Statefarm website."
We responded:
"We really appreciate your business and your kind words. "
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C Rae

March 19, 2024

5  out of  5
rating by C Rae
"Brianna was great! She made the process quick and easy for me and answered every question I had to make me feel comfortable."
We responded:
"Thank you for your kind words. We also offer great Life Insurance to fit anyone's budget."
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Michelle

March 18, 2024

5  out of  5
rating by Michelle
"The whole team is amazing and go above and beyond to help. I could not ask for a better insurance provider. Thank you for everything!!!!!!!"
We responded:
"Michelle- Thank you for your kind words. We also offer great values for Life Insurance. "
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Ana Ledezma

March 14, 2024

5  out of  5
rating by Ana Ledezma
"Franco and his staff Were amazing they were so helpful i totally recommend yall getting insurance with state farm . Ask for franco his an amazing agent!! :)"
We responded:
"We value your trust in our office. We also offer low cost auto insurance. "
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Tejaswi Abbu

March 4, 2024

5  out of  5
rating by Tejaswi Abbu
"Brianna is very nice. She made us feel very comfortable during the whole process and helped us with any questions we had"
We responded:
"Low cost Auto insurance is what we do. Thank you for your kind words. We also have the most comprehensive home insurance policy in Texas. "
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Petra Alaniz

March 1, 2024

5  out of  5
rating by Petra Alaniz
"State farm insurance at this location have the best customer service, my experience with them is always the best, very friendly and helpful staff, Thanks to everyone, especially Esmeralda, Franco, it was a pleasure to get to finally meet you all in person."
We responded:
"We really enjoyed your visit to our office. Thank you! We have many life insurance products to help individuals and business owners. "
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Anilec Fuguet

February 26, 2024

5  out of  5
rating by Anilec Fuguet
"Asombrosamente amables y profesionales… siempre atentos a tus necesidades y con la mejor disposición. Mis trámites siempre los llevo con Esmeralda y ella es súper buena con su trabajo… vengo de otras oficinas con State Farm y sin dudas la mejor es esta."
We responded:
"Muchas Gracias por sus palabras. Tambien ofrecemos seguro de vida, de casa y de negocio. "
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Carmen Hernandez de la cruz

February 16, 2024

5  out of  5
rating by Carmen Hernandez de la cruz
"Excelente precio y una atención 10"
We responded:
"We really value your opinion and appreciate you as our customer. Auto & Home low rates is what we try to accomplish."
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Shivan Goyani

February 16, 2024

5  out of  5
rating by Shivan Goyani
"I just got insurance for my Jeep from this office. Brianna J Ibarra fixed my quote based on my budget. She’s super helpful and professional! If you need insurance I would definitely recommend you to get in touch with her!!!"
We responded:
"We value your opinion, & work hard to make sure we are doing everything possible to keep your rates low. Auto Rates Low in Dallas "
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Abigail Flores

November 2, 2023

5  out of  5
rating by Abigail Flores
"Esmeralda my agent was super helpful and so easy to talk to. She explained everything with fine detail and let me know my options. I would definitely recommend going to state farm and asking for esmeralda."
We responded:
"We are incredibly grateful! Thank you for taking the time to leave us a review. We also offer low-cost life insurance. "
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Henok DC

November 1, 2023

5  out of  5
rating by Henok DC
"I have been with State Farm for over two years. Selena is amazing and super helpful. She’s making sure I get taken care of. Recommend 10/10."
We responded:
"Thank you so much for your review! We appreciate you being a customer. We also offer low-cost home insurance. "